What to do before submitting a ticket
First steps before putting in a ticket.
							 Before you clear the error take a screenshot of it to show IT.  You can do this by using the snipping tool pinned to the start menu. 
   
 
 
    
 If ...
						  
						
						Mon, Jun 2, 2014 at  2:26 PM
					
							 Most problems are cleared up by simply rebooting.  Before submitting a ticket to IT please reboot your computer. 
   
 If the problem persists, create a h...
						  
						
						Tue, Apr 15, 2014 at 11:02 AM
					