When I drag a file onto SOM to upload, the file opens in the browser instead. Why???

Modified on Fri, Feb 20, 2015 at 3:25 PM

We've run into this several times, and while it doesn't make much sense, it has to do with the Zoom level in the Chrome Browser. 


Any time you see this, just go into your Chrome settings - click this button in the upper right:



Then on the Settings pane that opens, locate the Zoom section and restore it to 100%



Then you can drop files again!



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article