FAQ

Frequently asked COrE questions.

When trying to log into Core, it says I've been locked out.
The cloud servers, for security reasons, will temporarily lock out any user who types their password wrong 3 times in a row. Check your CAPs lock, and slow ...
Mon, Jun 2, 2014 at 1:16 PM
How to find an Order when you don't know the Order number
Core has a powerful search feature. First, in Core, select Find Quote/Order from the Customer menu. Then the search fields, like Customer Name, or the...
Mon, Jun 2, 2014 at 1:26 PM
How can I see how much I spent on a given vendor on an Order?
Open the order, and click the Order Summary tab. At the bottom, you will see exactly the list by Vendor.
Mon, Jun 2, 2014 at 1:28 PM
Core has frozen on me - what can I do?
Every now and then, Core will appear to freeze or lock up. When this happens, the thing to do is put in a Help Desk Request, and one of us will go into the ...
Mon, Jun 2, 2014 at 1:33 PM
My Core or other program shows open but I can't see it on my screen
1. Hover your mouse on the affected program icon in the lower program tray.  DON'T CLICK 2. When the window pops up, slowly move your cursor up into...
Tue, Sep 20, 2022 at 12:35 PM