General

Default solution folder, feel free to edit or delete it.

Adobe Acrobat Basics
Wed, Jul 19, 2023 at 4:33 PM
Common Keyboard Shortcuts
Thu, Jul 20, 2023 at 3:52 PM
Fix Vonage Microphone Error
Click on Vonage Business and Select QUIT VONAGE option so Vonage is shutdown and closed. On Windows Tab Open Settings Go to Privacy Go to Micropho...
Tue, May 12, 2020 at 9:53 AM
General Cleanup and Windows Updates
Thu, Jul 20, 2023 at 4:06 PM
Helpdesk and Tickets
Thu, Jul 20, 2023 at 3:44 PM
How to force Windows Update
First you need to download the Windows Update Tool. Click here: https://go.microsoft.com/fwlink/?LinkID=799445  This should download a file in your down...
Wed, Dec 15, 2021 at 10:48 AM
How to import, export, back up, and transfer settings to and from AutoCAD
Issue: You would like to export or back up your AutoCAD settings and customizations to save them for the future. Also, your AutoCAD installation may have b...
Wed, May 16, 2018 at 1:42 PM
How to use the snipping tool to take a screenshot
It is often useful to take screenshots, especially when submitting a ticket about an error that has popped up. The snipping tool is an easy to use solution:...
Mon, Jun 2, 2014 at 2:35 PM
How to Zip Files
Zipping files allows you to group and compress many files into one collection, which makes sharing files with others much easier. Note: If the zipped f...
Fri, Mar 25, 2022 at 1:07 PM
I can't access network drives or printers
Network drives and printers are only accessible when a machine is on our network.  Sometimes if your wireless is on, you may be on the guest network (COEGue...
Thu, Feb 8, 2018 at 2:15 PM