General

Default solution folder, feel free to edit or delete it.

I can't access network drives or printers
Network drives and printers are only accessible when a machine is on our network.  Sometimes if your wireless is on, you may be on the guest network (COEGue...
Thu, Feb 8, 2018 at 2:15 PM
Microphone keeps muting
If your microphone keeps muting, click on the windows icon in the lower left corner, type "control panel" Find the sound icon and click on i...
Wed, Mar 3, 2021 at 3:48 PM
Outlook will not send or receive emails
Check to make sure that Outlook is not in Work Offline mode: Along the top of your window, you will see multiple tabs; choose the one that says SEND/ RECEIV...
Thu, Feb 8, 2018 at 2:09 PM
Rebooting & Shutting Down
Thu, Jul 20, 2023 at 3:39 PM
Snipping Tool Basics
Thu, Jul 20, 2023 at 4:03 PM
Structure or Core won't open but shows open in bottom tray
1. Hover your mouse on the affected program icon in the lower program tray.  DON'T CLICK 2. When the window pops up, slowly move your cursor up into...
Tue, Sep 20, 2022 at 12:36 PM
Thunderbolt Dock Authentication & Setup
Windows systems need to have newly attached Thunderbolt 3 devices authenticated before they can be used. For most computers this process needs to be perform...
Thu, Aug 12, 2021 at 9:41 AM
Using the VPN Tool
Thu, Jul 20, 2023 at 3:57 PM
Work At Home Basics
Thu, Jul 20, 2023 at 4:01 PM